Del Oro Smiles Dentistry
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Review Highlights
“Victoria Nguyen and office manager Rebecca, and due to support from Pacific Dental Services.” in 5 reviews
“Baydoun was very professional; she made sure that my comfort level through the procedures I needed done was a priority.” in 8 reviews
“Nguyen and I sent my coworker to Del Oro Smiles when he had an emergency and he was so happy with my recommendation.” in 9 reviews
About the Business
As a Smile Generation Trusted office, we welcome you to Del Oro Smiles Dentistry! With state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Oceanside dental provider with services including Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more.
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Overall rating
72 reviews
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- Bri S.Norfolk, VA23426Jan 27, 2024
Del Oro Dentists are corporate and are only after your pockets. I don't think people know how much they are being ripped off by getting dental services done here. This office extremely exaggerated my dental diagnosis so that they could charge me for multiple root canals, fillings and crowns and even scared me by telling me I needed a lot more work done. They just wanted me to pay to upgrade my crowns from silver to porcelain which was not necessary as I walked in with absolutely no pain in my mouth. Shame on the dentists that work here that also up-sale their services because this is exactly why people don't like going to the dentist in the first place - we're scared of being taken advantage of.
I'd recommend taking your business to Surf Smile Family Dentistry for premium service and better care right across the street, they give you their honest professional opinions, they're ran by a married couple (both dentists) and they are military veterans. Truly, just go anywhere but here!Helpful 0Thanks 1Love this 1Oh no 0 - Rachael W.La Jolla, San Diego, CA061Dec 20, 2023
Ive been here for years. I came to Del Oro Smiles unhappy with my previous dental experience. They have always been great with me. They are gentle and I have never had them upsell me.
In fact, I had a problem and thought it was a cavity but they x-rayed and confirmed that my teeth were fine. No charge. My experience here is great!Helpful 0Thanks 0Love this 0Oh no 1 - Ashley T.Fallbrook, CA21752Aug 16, 2023Updated review
This office use to be wonderful; however, the dentist and office manager mentioned in my original review are now gone. Not to mention the care in this office has gone down hill. I ordered a Mouth Guard back in May and prepaid for it. They received it in June never called to schedule the delivery. I called in August to inquire about it that's when I found out they received in June. They never apologized or seemed remorseful for their mistake. Not to mention when I picked up my mouth guard they initially gave me the molds and not even the guard.
Do not recommend this office seems to be going through a transitional phase now maybe in a few months or years there will be improvement.Helpful 2Thanks 2Love this 1Oh no 2Jun 3, 2022Previous reviewI love this office so much. From the office manager to the dentist and all the staff. When I came to the office I was in a lot of pain and was preparing to be shamed for the state that my teeth were in. Since in the past I had dentist shame me for my teeth. I was pleasantly surprised when that didn't happen here. I've seen a wide variety of dentists at this office and haven't been shamed by either. They're also very flexible and offer a wide range of payment plans. They've also helped during dental emergencies. I'm so thankful for the work Dr. Alia has done on my veneers it gave me the confidence to smile again.
- Alexa R.Escondido, CA351Mar 4, 2024
Outstanding service! Dr. Yuen and Eseme were amazing! I got tooth lengthening surgery on six of my front teeth with them. They took the time to go over everything with me and made sure we came up with a long term plan and even checked in with me after the procedure to make sure I was doing alright. Amazing communication within the front ( Rebecca from billing was very understanding and informational) and back staff! Will be back for any other procedures with Dr. Yuen
Helpful 0Thanks 0Love this 0Oh no 0 - Rick B.Oceanside, CA0189Feb 24, 2024Updated review
My daughter was having pain and the office was extremely helpful getting her in and putting a treatment plan together. She had to have her wisdom teeth removed and they were able to coordinate with the in house oral surgeon to get her taken care of with in a weeks time. Dr. Nasseri was great ensuring all our questions were answered and that we were comfortable with the plan before starting. The entire team was great. I highly recommend the office and the specialist for all your dental needs. Dental treatment can be expensive but they made it affordable by offering a payment plan that fit our budget. My entire family is coming here now. I highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0Aug 22, 2023Previous reviewI hate going to the dentist and with a new insurance I was not looking forward to it when I started to have a really bad tooth ache. My wife made me the appointment and forced me to go and I'm happy she did. My visit was great. Ladies at the front desk were very helpful checking me in and going over my insurance. I already knew Dental insurances don't cover everything and it was nice to have payment options. I don't mind paying for good quality treatment, I've learned from my mistakes with metal crowns and fillings they can cause so many issues down the line. Dr. Savoji was great. I asked her to focus on this one tooth and she was able to get me all fixed up in one visit. She suggested I come back for a full exam and I did. Looking forward to my next visit. Thank you to the team.
- Brittany P.Folsom, CA01Jul 26, 2023
If I could give this place 0 stars I would. STAY AWAY. I recently turned 26 and had to get a new insurance plan, so I came here.
I was told I didn't have any cavities but that I needed a deep cleaning and root planing all which would have costed me over 1000 dollars out of pocket after what my insurance would have covered. I also wanted to get new retainers, and here they had the wire kind which I was fine with but found out they charged 500 PER retainer and with my insurance coverage about 350 per retainer.
I did not feel like they were being honest with my and felt like all they care about is money, so I walked out and decided to get a different opinion. I went to a different dentist who not only told me I don't need a deep cleaning (I got a regular cleaning plus another exam which the both of which were covered completely by my insurance). Not only this, I got another quote on retainers (the clear kind not the wire type) and as it turns out they cost 500 dollars out of pocket for BOTH top and bottom. And that's WITHOUT any insurance coverage.
I cannot state this more clearly when I say this place is scamming people. I don't even know if they are running the insurance correctly, or even have qualified employees. look elsewhere!!!!!!Helpful 7Thanks 4Love this 0Oh no 0 - Roxana H.Oceanside, CA0821Jul 31, 2023
Worst place ever , beware and stay away . All they care about is extraction all your money away !!
They don't care about there patientsHelpful 3Thanks 4Love this 0Oh no 1 - Terry S.Carlsbad, CA02Jun 14, 2023
These guys are a nightmare, and do not care about you or your health. The worst dentists I've ever seen. They only care about how much money they can extract from you. Surprise bills are fun!
In the 20 or so visits I made to this place over the last 3 years I had only seen my doctor (Victoria Nguyen) 3 times. They don't even have the real doctor come visit to check your teeth. They just have the hygienist do it all without any oversight. And they intentionally do not clean parts of your teeth during teeth cleanings so that they can make future work for themselves.
This place has done irreparable damage to my teeth. I went back to my previous dentist and he was shocked at what an awful job they did. The most recent crown they put on is completely useless and will need to be redone. It's open in the back so it never had a proper seal, and decay can spread under the crown. The level on it is completely wrong too and is multiple centimeters too long, which ruins my bite.
The "fix" that Del Oro Smiles did was grind away the opposite tooth to unacceptable levels. When they initially made the crown it popped off FOUR DIFFERENT TIMES. They were so scared that they literally had to use a different epoxy that isn't even designed for teeth, because they couldn't actually get the crown they made to stay on for more than 12 hours. Absolute fucking nightmare.
They lie and tell you that you need root canals on teeth that you are experiencing NO pain in. They lie to you and tell you that your teeth are much worse than they really are. They even lie about the gum depths to make it sound like you're not taking care of your teeth. They request expensive procedures on your good teeth, while ignoring the teeth that need help.
They won't even help you find the issues when you tell them where they are. My old dentist was able to immediately spot the cavity that had been causing me pain when these guys "couldn't spot it" after multiple x-rays and even a CBCT!
The damage they did to one tooth alone was bad enough that now I need a tooth extraction and a dental implant on a tooth that was perfectly fine 3 years ago.
AVOID DEL ORO SMILES LIKE THE PLAGUE! They will ruin your teeth with no care for your health! That's not even all of it... Believe it or not I could actually go on more!Helpful 5Thanks 4Love this 0Oh no 0 - Vincent G.Escondido, CA16Aug 25, 2023
The staff was great! Daniela and Viviana were very welcoming and friendly and made my check in fast and smooth! After a few minutes Brandon took me back and started the visit, very professional and polite young man! Dentist Ybarra was very nice and informative. She made me feel right at home and as if I was a friend. Rebecca the office manager kept checking up to make sure I had all my questions answered. I never felt rushed. She and her staff have a special way of making your visit personalized, comfortable and stress-free She provided excellent service. At check out Daniela broke down the visit and made sure I understood everything! I will be definitely be coming here for all my future dental needs! Thank you Del Oro smiles!
Helpful 0Thanks 0Love this 0Oh no 0 - Kim D.San Diego, CA0165Nov 22, 2023
I always have a great experience at this dental office. They are conveniently located, easy to make an appointment, and everyone is very kind. I've had an especially great experience with Xing Xing as my hygienist - she is so sweet, goes the extra mile to make sure you're comfortable, and is so thorough and detailed in her cleanings.
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