Water Wise Plumbing, Backflow & Drains
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Services Offered
Verified by Business
Emergency Services in 8 reviews
Gas Line Services in 2 reviews
Faucet Repair in 1 review
Water Heater Repair in 1 review
Review Highlights
“Recently Fred, jr installed a new sink and faucet in one of my bathrooms and a new faucet in another bathroom.” in 28 reviews
“I am the owner of a property management company, we deal with a lot of plumbers, and a lot of different trades.” in 2 reviews
“Their work is top notch and from scheduling to completion you know they appreciate you as a customer and your not just a number.” in 2 reviews
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About the Business
Business owner information
Fred Q.
Water Wise Plumbing is the plumber Vista California residents have trusted since 2014. With over 40 years of combined experience, our family-owned and operated plumbing business provides an array of plumbing services including emergency plumbing in Vista, backflow testing, water heater installs, drain cleaning, leak detection, water leak repair, slab leak repair, repiping, PEX & copper pipe installs, gas line installs, toilet repairs, sewer line repair, bathroom remodels, shutoff valve installs, and more. We offer professional plumbing services in Vista and the surrounding areas including North County Coastal, Del Mar, Torrey Pines, Solana Beach, Rancho Santa Fe, Encinitas, San Marcos, Carlsbad, Oceanside, and more. Contact us today.
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Overall rating
44 reviews
5 stars
4 stars
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1 star
- Renée O.Oceanside, CA01715Apr 24, 2024
I had a great experience with Water Wise -- Desiree quickly helped me schedule an appointment time to have a gas line repositioned as the existing one didn't line up with a new stove I bought, so my shiny new stove was standing proud from the cabinets by about 3 inches. No problem for Fred; he came out, provided what I felt was a very reasonable quote, explained the process that was involved (turning off gas lines, opening up a portion of the drywall, replacing certain parts, etc.) and he got to work. Within about an hour, the job was done, the stove was against the back wall, the work area was clean as a whistle, and I was a very happy camper. Thank you, Desiree and Fred, I'll definitely keep Water Wise's number for the next time I need plumbing services.
Helpful 0Thanks 0Love this 0Oh no 0 - Lb E.Oceanside, CA025Dec 18, 2023Updated review
If you want plumbing done correctly then you best call Water Wise. I have used them many times and have always given them 5 stars. Recently Fred, jr installed a new sink and faucet in one of my bathrooms and a new faucet in another bathroom. He explains everything on the statement and all the work he is doing, he works very efficiently and is very neat and friendly. I refer Water Wise to everyone who asks me if I can recommend a plumber. They are fantastic and my go to plumbing company.
Helpful 0Thanks 0Love this 0Oh no 0Jul 7, 2022Previous reviewOnce again Water Wise Plumbing to my rescue, Needed a toilet replaced in an upstairs bathroom. Text telling me when Fred Sr. would arrive. He is always on time. Works very efficiently and neatly. He puts a tarp on my stairwell to protect the carpeting. I refer Water Wise to everyone who asks me to recommend a plumber. They are the absolute best.
Mar 4, 2022Previous reviewThis company is fabulous. I have used it several times and have never been disappointed. Today Fred Sr. installed my Kohler toilet which required a special type of installation. No problem for him. Work is very neat and clean. This is my go-to plumbing company. Desiree is always so nice and helpful whether on the phone or via e-mail. Thank you Water Wise.
Dec 22, 2021Previous reviewSuper company. On the phone Desiree is very polite and efficient, and understanding. She is precious. I discovered a leak under my kitchen sink late Tuesday night. I called the next morning and Desiree said a plumber could be out early Thursday. Well, an opening came up and Tristan came out this afternoon. He is an absolute gem. Garbage disposal needed replaced, but also some other pipes, etc. Tristan is very polite and cordial. He noticed other things that needed replaced or repaired and worked for 2 hours. I felt the price was very fair compared to horror stories I've heard from friends dealing with other companies. I used Water Wise for a new water heater a few years ago. Same great service. This is definitely my go to plumbing company.
- Karissa D.San Diego, CA022Apr 27, 2023
Was charged $235 to fix the problem. They did not fix it, and said they needed to send someone else out to help diagnose the problem. I reached out to them to schedule twice, and they never got back to me. Called another company, they came same-day and fixed it immediately. Water Wise Plumbing is a complete waste of time and money. What a joke of a business, would have appreciated a call back to finish services that I paid for.
Helpful 1Thanks 0Love this 0Oh no 1 - Lee N.CA, CA05Mar 23, 2023
I'd give 10 stars if I could!!!!!
Fred, Desiree and their guys are the backbone of this family-run plumbing business that's been helping me & my clients for 8 years now.
They have conquered 100+ service & remodel jobs that were all unique & custom with flying colors....so I'm devoted to them.
Everyone who is part of their team is polite, clean, and professional. They are likable and trustworthy, too.
But they are also reasonable and Excellent at their job -- all facets of the tricky trade that is pipes, drains, valves & back flows.
They are good so they are busy. Truly at them & you will be well taken care of.Helpful 0Thanks 0Love this 0Oh no 0 - Joanna A.Oceanside, CA149297Jan 20, 2023
Schedule now - don't think about it - you cannot go wrong with these guys. They have worked on three different properties for us from leaks in ceilings to entire replumb of my home. Their work is top notch and from scheduling to completion you know they appreciate you as a customer and your not just a number. No other plumber in town as far as i'm concerned!
Helpful 1Thanks 0Love this 0Oh no 0 - Robert T.Escondido, CA016Sep 4, 2023Updated review
The plumbers do good work, but it is difficult to schedule service because the office manager does not make customer service a priority. After a defective instant hot water dispenser was installed, it took several months and numerous phone calls to get it replaced.
Helpful 0Thanks 0Love this 0Oh no 0Jul 21, 2023Previous reviewThey do not honor their warranties!
On March 8, 2023, Fred Quiroz, Jr. installed an instant hot water faucet that had a one year warranty on parts and labor. About 2 months later, the faucet started to malfunction. I called the office and told the assistant and requests a replacement. She said that she would talk to Desiree Quiroz, the office manager. I never heard from Desiree, so I called again and again talked with the assistant, who said that she would remind Desiree. I subsequently left at least 3 voice mail messages. I am writing this on July 19, 2023 and have never received a return call.
In that past, it was difficult to schedule plumber visits, but their work was always satisfactory.
Summary: the plumbing work is good, but the office is difficult to work with.Jul 19, 2023Previous reviewWater Wise Plumbing
They do not honor warranties!
On March 8, 2023, Fred Jr installed an instant hot water faucet that had a 1 year warranty on parts and labor. About 2 months later, the faucet started to malfunction. I called the office and told the assistant and requests a replacement. She said that she would talk to Desiree, the office manager. I never heard from Desiree, so I called again and again talked with the assistant, who said that she would remind Desiree. I subsequently left at least 3 voice mail messages. I am writing this on July 19, 2023 and have never received a return call.
In that past, it was difficult to schedule plumber visits, but their work was always satisfactory.
Summary: the plumbing work is good, but the office is difficult to work with. - Marsha Y.Palm Springs, CA90281Oct 19, 2022
I needed to relocate my emergency shut off water valves and replace my kitchen faucet. Fred was the technician who did all of the work. He was on time, professional, courteous and reliable. I highly recommend this company for your plumbing needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 30, 2021
Great service! It's been hard to find responsive and reliable contractors lately. With Water Wise I was able to get a quote almost immediately from Desiree, and Fred was able to come in on the same day. They even have a nice text messaging system that confirms the job details and lets you know when the plumber is on his way. Fred was no-nonsense and efficient in connecting our new sink and faucet, and even solved some extra problems (our garbage disposal had rocks in it and was missing a connection to the sink). Very trustworthy and kind company. We'll be using them again for any plumbing needs.
Helpful 1Thanks 0Love this 0Oh no 0 - Jeana I.Vista, CA07Jul 7, 2022
We called Water Wise this morning, and they came out within the hour for a leak under our house. We have never used them before, and I was thrilled with every aspect in dealing with them, and the job well done....including the price. It's so tough these days to find reliable businesses who guarantee their work, and are experienced, hard working and get the job accomplished in a decent timeframe.
So relieved to now have a plumbing company I can trust.Helpful 0Thanks 0Love this 0Oh no 0 - Leilani B.Oceanside, CA051Jan 6, 2023
this company was used by my father and I am still using them. they always remember my dad, who passed away in 2019, and always have kind words. also, they do great work!! I think my entire neighborhood uses them
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